FAQ

Questions, answered plainly.

A few of the things people ask us most. If your question isn’t here, just reach out — we’re happy to help.

Frequently asked questions

The basics

  • Is Nutriome a medical test?

    No. Nutriome is a non-diagnostic wellness service — it doesn’t replace medical care or a doctor’s advice. If something in your picture is worth raising with a professional, we say so plainly and point you in the right direction.

  • Who is Nutriome for?

    People who want to understand how their body works and act on it — without needing a science degree. It’s a wellness service, not a replacement for medical care.

  • Do I need a doctor or a referral to use Nutriome?

    No. Nutriome is a wellness service you can choose directly — no referral or doctor’s note needed. It doesn’t replace medical care, and if your picture suggests a conversation with a professional, we’ll say so.

  • How is this different from a DNA kit, a gut test or a blood panel?

    Each of those shows a single slice. Nutriome reads several layers of your biology together — and a person helps you make sense of them, rather than leaving you with raw numbers. You can also re-measure over time and follow how things shift.

What you get

  • What do I actually receive?

    A personalised picture across eight areas of wellbeing, written in plain language and yours to keep. With Precision, you also get a one-to-one session with a dietitian to talk it through.

  • Will I see raw lab numbers?

    Your picture is written in plain language — not lab codes or thresholds to decode on your own. The underlying detail is there if you want it, but you don’t need it to understand what your biology suggests.

  • Is there a real person involved, or just an algorithm?

    Real people are part of it. A person helps interpret your picture — it’s never left to an algorithm alone — and with Precision you sit down one-to-one with a dietitian to talk it through.

  • What’s the difference between Core and Precision?

    Core gives you your first personalised picture, drawing on your genetics, your gut microbiome and your blood. Precision goes deeper — it adds a dedicated metabolomics layer, an extended blood panel, a body-composition scan where on-site measurement is available, and a one-to-one dietitian session — for the full depth across all eight areas.

The science

  • What does Nutriome measure?

    Eight areas of your wellbeing — genetics, metabolism, micronutrients, your gut microbiome, how you respond to foods and substances, physical performance, lifestyle fit, and body composition. You can explore each one on our What we measure page.

  • Will my genetic results tell me about disease?

    No. We read your genetics for wellness — the inherited tendencies in how your body tends to work with nutrients, foods and rhythms — and weave that through your whole picture. It is not a clinical or diagnostic genetic test, and it isn’t designed to tell you about disease.

  • How often can I re-measure?

    Your DNA is read just once — it doesn’t change. The rest of your biology does, so with Momentum you can re-measure after six or twelve months and see how your signals have shifted. The second picture is often the most revealing.

Your sample & your data

  • How does providing your samples work?

    It starts with a single collection, and we guide you through every step to keep it simple. The exact details depend on the package you choose.

  • Where is my data held?

    Your biological data is held to European data-protection standards, and it stays yours. You can read more in our privacy notice.

  • Who can see my results?

    Your picture is yours. Your biological data is held to European data-protection standards, and you stay in control of it.

Getting started

  • Is there a subscription or a commitment?

    No subscription. You choose a package when you’re ready, and your picture is yours to keep. If you’d like to follow your progress, you can re-measure later with Momentum — but that’s always your choice.

  • Do you share prices?

    We share pricing directly with early-access members as we open places. Reach out and we’ll walk you through what’s right for you.

  • When can I start?

    Early access is opening to a limited number of people. Send us a note and we’ll be in touch when your place is ready.

Still curious?

We’d love to hear from you. Reach out and we’ll answer anything — and let you know when early access opens.